Privacy Policy – ZhenZheng Fashion
At ZhenZheng Fashion (“we,” “our,” “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website zhenzhengfashion.com, shop with us, or interact with our services. By using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Your name, email address, phone number, shipping/billing address, and payment details when you place an order or contact us.
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Account Information: If you create an account, we store your login details for account access.
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Order Details: Purchase history, order preferences, and transaction details.
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Technical Information: IP address, browser type, device details, and cookies for analytics and website improvement.
2. How We Use Your Information
We use your personal information to:
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Process and deliver your orders.
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Communicate with you about your purchases, promotions, and updates.
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Improve our products, services, and website experience.
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Provide customer support and resolve issues.
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Ensure secure transactions and prevent fraudulent activity.
3. Sharing of Information
We respect your privacy and never sell or rent your personal data. However, we may share your information with:
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Trusted Service Providers: Such as payment gateways, delivery partners, and IT support, solely for order fulfillment and service improvement.
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Legal Authorities: If required by law to protect our rights, customers, or the public.
4. Data Security
We implement strict security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Payment information is encrypted, and we only work with secure and verified payment gateways such as bKash, Nagad, Rocket, and bank partners.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your shopping experience by remembering your preferences, analyzing site traffic, and displaying personalized offers. You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
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Access, update, or correct your personal information.
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Request deletion of your data (subject to applicable laws).
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Opt-out of promotional emails or SMS messages.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us:
📧 Email: zhenzhengfashion@gmail.com
📞 Phone: 01892-466408
📍 Location: Mirpur, Bangladesh
🌐 Website: zhenzhengfashion.com
ZhenZheng Fashion – We value your trust and are committed to protecting your privacy.